Reference

Privacy Policy for sdy pool Accounts

The sdy pool Privacy Policy explains what we collect when you open an account, use DANA or QRIS, and contact our support route.

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sdy pool Privacy Policy for sdy pool Accounts
CONTACT ROUTES

Privacy Questions Reach Our Support

A clear contact path helps you resolve a privacy concern without repeating your account story.

Account help Use the account help route when you need to ask about personal data, phone…
Wallet status For a DANA, OVO, GoPay, or QRIS record, include the payment reference and date.
Receipt check If a receipt or status message contains the wrong account detail, send the reference…
DATA HANDLING

Six Ways We Manage Your Privacy

Privacy work is practical: we separate account verification from ordinary browsing signals, restrict internal access to records, and use activity details when a security question needs checking.

Account records

When you open an account, we use the submitted phone number and verification result to connect access with the right profile. We do not treat an unverified number as completed account identity data.

Device signals

We may record device type, browser details, session time, and security events. These signals help us notice unusual access without requiring you to send a full device history through support.

Cookie controls

Cookies can remember session status and support basic page operation. You can manage cookies through your browser settings, although changing them may require another login or affect saved account preferences.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer, and virtual account references help us match a cashier event to your account. We use the reference needed for checking rather than unrelated wallet content.

Retention steps

We keep personal records for the period needed for account security, support handling, disputes, and legal duties. When a record is no longer needed for those purposes, our process removes or limits it.

Change requests

Ask us to correct inaccurate details, explain personal data use, or address a permitted deletion request through account help. Include your linked phone number so we can verify the request safely.

Privacy Policy Answers for Indonesia

These Privacy Policy answers cover the searches we hear most often before account access. They explain what you can request, how wallet and device records are treated, and where local access wording applies. If your situation is not listed, send the relevant account reference through our support route.

The sdy pool Privacy Policy covers account details, phone verification, login activity, device signals, cookies, payment references, support messages, retention, and requests to correct or remove personal data where applicable.

We may collect your name, linked phone number, verification result, device and browser details, session events, payment references, and support messages. We use each category for account access, security, status checking, or support handling.

DANA and QRIS references can show that a cashier event belongs to a particular account and date. We use that reference for matching, receipt checks, and dispute handling; we do not need unrelated wallet content for those tasks.

You can ask for an explanation or copy of personal data connected with your account through account help. Include your linked phone number and the record period you want checked so we can verify ownership before responding.

Send a correction request through the support route with the inaccurate field, the correct value, and your linked phone number. We check account ownership first, then update the record when the request can be supported.

We retain records for account security, support handling, disputes, and legal duties for as long as those needs require. After that, our process removes or limits the record according to its purpose.

No. Eligibility and access depend on local law. This Privacy Policy explains data handling, while you remain responsible for checking whether account access is permitted where you are located before opening an account.

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